Get in Touch

We're Here to Help

Have questions about our products or need skincare advice? Our team is ready to assist you with personalized recommendations.

Get in Touch

Email Support

We're here to help! Send us an email and we'll respond within 24 hours.

rubaaqorganics@gmail.com

WhatsApp Support

Chat with us instantly on WhatsApp for quick assistance.

Start Chat

Business Hours

Our team is available during these hours to assist you.

Get in Touch

We'd love to hear from you. Send us a message and we'll respond as soon as possible.

Email rubaaqorganics@gmail.com
Phone +92 301 6948864
Address Karim Park Lahore, Pakistan

We typically respond within 24 hours during business days.

Need a Quick Answer?

Chat with our team on WhatsApp for instant support and product recommendations.

Available Mon-Sat, 9 AM - 6 PM

Frequently Asked Questions

Find answers to common questions about our products and services.

Yes, we offer Cash on Delivery (COD) across most cities in Pakistan. Customers can also pay through JazzCash, Easypaisa, bank transfer, or debit and credit cards for a secure online shopping experience.

Orders are usually delivered within 2–4working days in major cities such as Karachi, Lahore, and Islamabad. Deliveries to remote areas may take 3–5 working days depending on the courier service.

We only sell genuine beauty products purchased from authorized suppliers. Many products include batch numbers, barcodes, and manufacturer packaging so customers can verify authenticity before use.

Our product pages include detailed shade descriptions, swatches, and recommendations to help you choose the right foundation shade. If you need additional assistance, our customer support team is happy to help.

If you receive a damaged, defective, or incorrect cosmetic product, you can request a return or exchange within our return policy period. Products must remain unused and in their original packaging unless they were damaged during delivery.

Once your order is shipped, you will receive a tracking number via SMS, email, or WhatsApp. You can use it to monitor your package until it reaches your doorstep.

Fast Response

Quick replies to all inquiries

Secure Shopping

Safe and protected checkout

Easy Returns

Hassle-free return policy

Friendly Support

Dedicated customer care team